Privacy and Cookie Policy
1. Introduction
Improm AI Sàrl (“Improm AI”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your data. This policy explains how we collect, use, and protect personal information on our website https://www.improm.ai, and how we use cookies and similar technologies.
We comply with the General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (FADP), and other applicable laws.
2. What Information We Collect
We may collect personal information when you:
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Visit our website
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Contact us or book a demo
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Sign up for communications
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Use interactive features (e.g. contact forms)
This information may include:
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Name, email address, company name
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IP address and browser data
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Session and device metadata
We do not sell your data or use it for profiling outside the scope of website performance and security.
3. Cookies and Tracking Technologies
We use essential cookies to ensure secure and optimal performance of our website. Cookies are small data files stored on your device to help websites remember your preferences and activity.
Cookies Used on This Site
Number | Name | Purpose | Category |
|---|---|---|---|
1 | _consentik_cookie | Stores user cookie preferences | Essential |
2 | XSRF-TOKEN | Protects against cross-site request forgery (CSRF) attacks | Essential |
3 | hs | Legacy security cookie for Hive | Essential |
4 | svSession | Maintains session identification | Essential |
5 | SSR-caching | Helps manage rendering and caching behavior | Essential |
6 | TS* | Detects and mitigates suspicious activity | Essential |
7 | bSession | Measures system performance and effectiveness | Essential |
8 | fedops.logger.sessionId | Tracks site errors and resilience metrics | Essential |
9 | _wixAB3 | * | Supports A/B testing and site experiments |
10 | server-session-bind | Ensures secure API calls by binding sessions to the server | Essential |
11 | client-session-bind | Ensures secure API calls by binding sessions to the client | Essential |
All cookies listed above are strictly necessary and cannot be disabled via the cookie banner. They do not store personally identifiable information.
4. Your Consent
Upon visiting our website, you are presented with a cookie banner that informs you of cookie use. By continuing to browse, you consent to the use of essential cookies.
We do not use marketing or analytics cookies that require explicit opt-in consent at this time. If this changes, we will update this policy and the banner accordingly.
5. Data Sharing and Transfers
We do not share your personal information with third parties for marketing purposes. Some service providers (e.g., hosting, security) may access data only to support our operations under strict confidentiality agreements.
If data is transferred outside the EEA or Switzerland, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
6. Your Rights Under GDPR
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict our use of your data
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Withdraw consent where applicable
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Lodge a complaint with a supervisory authority
To exercise your rights, contact: info@improm.ai
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, and as required by applicable law.
8. Security
We implement technical and organizational measures to protect your data, including HTTPS encryption, session control, and fraud detection via secure cookies.
9. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with a revised "Effective Date."
We encourage you to review it regularly.
10. Contact Us
If you have questions about this policy or your data, please contact us at:
Improm AI Sàrl
Place de la Fusterie 7
1204 Geneva, Switzerland
info@improm.ai